Login & Session Tracking
Aapke account par jab bhi login ho, timestamp aur device info record hoti hai. Ye security breach detect karne mein madad karta hai.
LEGAL REFERENCE
pk 22 par Aapke Rahasgari ke Niyam
Aapka account data, payment ki malumat aur browser activity sab protected rehti hai. Hamari rahasgari policy saaf tareeqe se batati hai ke hum aapke barey mein kya jante...
Account SecurityPayment Data ProtectionCookie & Tracking Disclosure
Hamari Rahasgari ka Pura Banao
pk 22 par jab aap account kholte ho, hum aapka naam, email, phone number aur address collect karte hain tke verify ho sake. JazzCash, Easypaisa, SadaPay aur Raast ke zariye payment process mein bank ki malumat bhi clear hoti hai. Hamari server logs mein aapka IP address, device type aur login time record hote hain security ke liye. Aap apne account settings
se kaafi malumat dekh aur badal sakte ho. Jahan local qanoon ijazat deta hai, hamari privacy standards us sے pakka rehte hain. Third-party analytics tools se hamari server anonymized traffic dekh sakti hai, lekin aapke naam ya account balance kabhi expose nahi hota.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
RAHASGARI SAWAAL POOCHEIN
Agar Aap Ko Pooछhna Ho
Aapke rahasgari se related koi bhi savaal ya concern hae to hamari support team directly pooch sakte ho. Email bhejhne ke baad hum 48 ghanton mein jawab dete hain. Help page par aur details mojood hain.
Team online
Support Email
[email protected] par email bhejhiye aur hamari team aapke rahasgari ke sawaal ka jawab degi. Hum har request ko seriously lete hain.
Account Settings
Apne account mein Privacy Controls section mein jaiye aur apne preferences badal sakte ho. Kisi bhi samay aapne data access ya delete karne ka request kar sakte ho.
Data Requests
Supported regions mein aap apne sare data ki copy maang sakte ho. Hum 30 din mein sab details encrypted file mein bhej denge.
MALUMAT MEHFOOZIYAT KE NORMS
Humara Rahasgari Approach
pk 22 par aapke data ki security hamara pehli priority hai. Hum international standards follow karte hain aur regular security audits karate hain. Aapka trust hamara sab se baada asset hai.
Encryption Standards
Tamam payment aur login data HTTPS encryption se surakshit rehta hai. Server-level encryption se bhi sensitive records protected hote hain.
Regular Audits
Hamari security team har quarter mein system checks karta hai. Third-party pen testers bhi hamari infrastructure test karte hain.
Staff Access Controls
Sirf authorized staff ko aapka bank account ya phone number dekh sakta hai. Sab internal logs record ho jaate hain.
Data Retention Policy
Account close hone ke baad 90 din mein hum aapka inactive data delete kar dete hain. Legal holds ke liye hum zaruri records rakhte hain.
Incident Response
Agar koi breach ho, hum within 24 hours affected users ko notification dete hain. Remediation steps publicly share karte hain.
Pakistan Compliance
Supported Pakistan regions mein hamari policy local data protection laws se match karta hai. Aap apne rights exercise kar sakte ho.
POLICY TRANSPARENCY CHECKLIST
Hamara Approach Kya Hai
Har policy point mein hum saf aur specific hote hain. Koi hidden clauses ya confusing language nahi. Neeche dekho ke hum kaunsa aspect cover karte hain aur kaun se tools use karte...
Payment Gateway Integration
JazzCash, Easypaisa, SadaPay aur Raast ke zariye payment flow mein hum third-party payment processors se data share karte hain—sirf transaction ke liye.
Marketing Communications
Aap apne email preferences mein se select kar sakte ho ke hamara promo messages paana hai ya nahi. Unsubscribe button har email mein hota hai.
Cookie & Analytics
Hamari website analytics tools (Google Analytics jaise) aggregate traffic data collect karte hain. Individual user identifiers nahi bheje jate.
Cross-Border Data
Agar aap Pakistan se bahar hो to hamara policy local laws ke hisaab se adjust hota hai. Supported regions mein hamari standards same rehte hain.
Account Closure & Deletion
Account close karte samay aap apne personal data delete karne ka request kar sakte ho. Legal holds chhod kar baaki sab 90 din mein wipe hota hai.
Policy Updates
Agar hamari rahasgari policy change ho, hum aapko email aur in-app notification denge. Aapke paas 30 din mein opt-out ka option rehta hai.
Aap Ke Control Mein Kya Mojood Hai
pk 22 mein aapke paas apne data par mukammal control hai. Account settings se aap dekh sakte ho ke hum aapke barey mein kya jante hain...
Connected Devices Dashboard
Apne account mein active sessions dekho—kaun se devices, kaun se locations, kaun se times. Kisi bhi session ko immediately log out kar sakte ho.
Payment Method History
Aapke JazzCash, Easypaisa, SadaPay aur Raast transaction record apne account mein clear nazar ata hai. Last 4 digits saved methods ka.
Email & SMS Preferences
Communication settings mein se choose karo ke kaunsi notifications chaiye. Promo emails, account alerts, ya sab kuch off kar sakte ho.
Login Activity Log
Har successful login aur failed attempt ka record available hai. IP address aur device type se aap suspicious activity catch kar sakte ho.
Data Export Request
Apne tamam personal data ki encrypted copy maang sakte ho. Supported regions mein ye process 30 din mein complete hota hai.
Permission Revocation
Third-party apps ya browser extensions jo aapke account ko access karte hain, un sab ko disconnect kar sakte ho apne settings se.
Azeez Pooche Jaane Wale Sawaal
Haan, agar policy update ho to hum email notification denge. Aapke paas 30 din hain naye terms ko accept ya reject karne ka. Agar reject karo to account close ho jayega.
Haan, account close hone ke baad 90 din mein hamari system sab transaction records aur connected payment methods delete kar deti hai—legal holds chhod kar.
Nahi, kabhi nahi. Hum passwords encrypted hash mein rakhte hain. Support team sirf account reset links bhej sakti hai, password dekh nahi sakti.
Supported Pakistan regions mein aapka data Pakistan servers par primary rehta hai. Backups encrypted form mein third-party secure clouds par ho sakte hain.
Login IP aur device mein se location infer hota hai security ke liye. Aap location sharing settings apne account mein control kar sakte ho.
Browser privacy settings mein cookies disable kar sakte ho lekin hamari website proper work nahi karega. Analytics cookies optional hain—settings mein opt-out kar sakte ho.
Data deletion request apne account settings mein submit karo. Hum 30 din mein verification process ke baad 90 din mein sab delete kar denge. Legal records reh sakte hain.